1. SCOPE AND CONTRACTING PARTIES
1.1 These General Terms and Conditions (hereinafter "GTC") govern the contractual relationships between:
• Provider: IPD Germany GmbH, VAT 346220572, located at Grabenstraße 18, 40789 Monheim am Rhein, Germany
• Customer: Any natural or legal person acting in the exercise of their commercial or independent professional activity (hereinafter "business customer") who purchases the products offered by the provider via the website https://ipd2004.com.
1.2 These GTC apply exclusively to contracts with business customers. Consumers within the meaning of § 13 BGB are excluded from application.
1.3 By placing an order, the customer agrees to accept the GTC in their current valid version.
2. SUBJECT OF THE CONTRACT
The GTC regulate the sale of prosthetic solutions offered by the provider via the website https://ipd2004.com. These products are characterized by precision, originality, and the highest quality standards.
3. ORDER AND CONTRACT CONCLUSION
3.1 Ordering process:
The business customer can place an order exclusively via the website https://ipd2004.com. The ordering process includes the following steps:
• Registration or login on the website.
• Selection of the desired products and adding them to the shopping cart.
• Review and confirmation of the shopping cart.
• Confirmation of the order and payment via the available payment methods.
3.2 Contract conclusion:
The contract is concluded when the provider accepts the customer's order by sending an order confirmation via email.
3.3 Cancellation by the provider:
If the customer's payment is canceled by the payment platform or the bank, the provider reserves the right to cancel the order without prior notice.
3.4 Changes or cancellations by the customer:
Changes or cancellations of the order by the customer require the provider's written approval.
4. PRICES AND PAYMENT TERMS
4.1 Prices:
All prices are in Euros plus the applicable statutory VAT and shipping costs unless expressly stated otherwise.
4.2 Payment:
Payment is made exclusively by credit card through a secure payment platform during the order process.
4.3 Default:
In the event of payment default by the customer, the statutory default interest pursuant to § 288 BGB applies. The provider is entitled to suspend delivery until full payment is received.
5. DELIVERY
5.1 Delivery times:
Delivery times and dates are non-binding unless expressly agreed otherwise.
5.2 Transfer of risk:
The risk of accidental loss and accidental deterioration of the goods passes to the customer upon handover to the carrier.
5.3 Notification of defects:
The customer is obliged to inspect the goods immediately upon receipt and to notify the provider in writing of any defects within 30 days.
6. WARRANTY
6.1 Warranty claims:
The warranty is provided in accordance with the statutory provisions of the BGB.
6.2 Limitation of liability:
The provider's liability is limited to rectification or replacement. Further claims, particularly compensation for consequential damages, are excluded unless gross negligence or intent is present.
7. RETENTION OF TITLE
The provider retains ownership of the delivered goods until full payment of the purchase price has been made (§ 449 BGB).
8. LIMITATION OF LIABILITY
The provider's liability for slightly negligent breaches of duty is excluded, provided that no essential contractual obligations are affected. In any case, liability is limited to the foreseeable, contract-typical damage.
9. CONFIDENTIALITY
Both contracting parties undertake to treat all information received in the course of the business relationship confidentially and not to disclose it to third parties unless necessary for contract fulfillment.
10. ELECTRONIC BUSINESS TRANSACTIONS
10.1 Contract storage and evidence:
The order data is stored by the provider and can be accessed by the customer after completing the order process.
10.2 Security measures:
The provider uses the latest security standards to ensure the protection of customer data and payments.
11. APPLICABLE LAW AND JURISDICTION
11.1 All legal relationships between the provider and the customer are exclusively subject to the law of the Federal Republic of Germany, excluding the UN Sales Convention (CISG).
11.2 The exclusive place of jurisdiction for all disputes arising from this contract is the provider's registered office, provided the customer is a merchant within the meaning of the German Commercial Code (HGB).